FAQ

Under MACRO MARKETS’s partnership with MetaQuotes, MACRO MARKETS offers Forex, Commodities, Indices and Share CFDs on the industry-leading MetaTrader 4 platforms.

To change your MT4 password, log in to your client portal, go to “Manage Accounts”, select “Change” on the trading account you wish to change, enter and confirm your new password, and save changes.

MACRO MARKETS offers its traders the official MT4 mobile applications, allowing you to trade anywhere, anytime. These applications are available across all mobile platforms. To access the MT4 mobile platforms, log into your client portal and select “MT4 download” and choose the correct app for your device. Once the application is downloaded and opened, follow the steps below: 1. Go to ‘Settings’. 2. Click on 'Manage Accounts' or 'Settings'. 3. Then click on the small plus sign or select 'New Account'. 4. Then select 'Log in to an existing account'. 5. Search for the broker name 6. Select the server your account was set up on 7. Enter your login credentials and password 8. Click on 'Sign In'

Your MetaTrader 4 login information, including your account number, password, and MACRO MARKETS server were emailed to you when you opened your trading account.

In order for you to log in to your MT4 trading account, you will need your account number and password. These details were sent to you when you first opened your account. Select 'File' then 'Log in to Trade Account'. A login box will then appear in which you will be able to enter your account number, password and select the relevant server. When typing your password, you should ensure that it is entered correctly. If you are copying and pasting, make sure not to copy any extra spaces over. You should also ensure that you select the server name mentioned in the email containing your login details. If you cannot see the server in the drop-down list, simply rescan the servers on your platform and select the correct server to ‘Login’. You will see your connection status update in the bottom right-hand corner of the platform. If the connection’s status shows ‘invalid account’, make sure your password was entered correctly. If it shows ‘no connection’, double-check that the server address was entered correctly.

When trading using MetaTrader 4 (MT4) platform and the ‘Trade Context is Busy’ message appears, it generally means that the platform is trying to process two (or multiple) orders at the same time. To resolve this issue, simply close and reload your MT4 trading platform.